60 Night Sleep Promise

We believe a mattress should be experienced where it matters most — in your own bedroom. That’s why every Living Prestige mattress comes with a 60-night sleep promise, giving you the confidence to choose comfort without pressure.

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How It Works

  • Order any mattress from Living Prestige
  • Enjoy it in your home for up to 60 nights
  • If it’s not the right fit, simply contact us within the trial period
  • We’ll help arrange an exchange for a more suitable option

Simple, fair, and designed around your comfort.

What’s Included

  • Applies to all mattresses
  • 60 nights from the day of delivery
  • One exchange per order
  • Expert support to help you choose the right alternative

FAQ's

When does the 60-night promise start?

It begins on the day your mattress is delivered to your home.

Can I get a refund instead of an exchange?

Our 60-night promise is designed as an exchange policy. If your mattress isn’t right, we’ll help you find a better-suited alternative.

What condition must the mattress be in?

The mattress must be kept in a clean, undamaged and hygienic condition, free of stains and smells.

How do I request an exchange?

Simply contact our customer care team within the 60-night period, quoting your order number. We’ll guide you through the next steps.

Terms

To keep the promise for everyone, the following conditions apply:

• The 60-nights applies to all mattresses only
• Period begins from the delivery date
• Mattress must be kept in a clean, undamaged and hygienic condition, free of stains and smells.
• A mattress protector must be used throughout the trial
• Trial covers one exchange per order
• Exchanges are subject to availability
• Delivery or collection charges may apply
• Does not apply to clearance, ex-display, or bespoke items

Ready to Find Your Perfect Mattress?

Shop our mattress collection and enjoy a 60-night sleep promise for complete peace of mind.

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