FAQ's

Quality

Q: How do I know your products are good quality?
A: Every piece is carefully selected and tested before being added to our collection. We focus on premium finishes, comfortable feel and long‑lasting materials, so you get the look of luxury without the luxury price tag.

Q: What materials do you use?
A: Materials vary by product, but we prioritise durable fabrics, sturdy frames and high‑quality fillings. Full details of fabrics, fillings and finishes are listed on each product page so you know exactly what you are buying. The main materials we use are:

• Plush Velvet
• Crushed Velvet
• Chenille
• Naples
• Boucle

However, if you have a custom request, please do not hesitate to get in touch.

Q: Will the product look like the photos?
A: Yes, our photos are taken of the actual products in styled settings. Colours may vary slightly depending on your screen settings, but the overall look, texture and style will match what you see online.

Durability

Q: Will my cushions/throws/bed last with everyday use?
A: Our products are designed for everyday living and regular use. When cared for according to the instructions on the label, they retain their shape, colour and comfort for a long time.

Q: Are your fabrics resistant to wear and tear?
A: We choose fabrics that balance softness with durability, making them suitable for busy homes. For extra peace of mind, many of our items are made with tightly woven or plush fabrics that resist pilling and everyday wear.

Q: How should I care for my items to keep them looking new?
A: gentle spot cleaning, cool wash or dry clean where recommended, will help maintain the quality and extend the life of your item.

Assembly

Q: Do your products require assembly?
A: Most soft furnishings like cushions and throws arrive ready to use. Larger items, such as beds or furniture, may require light assembly, which will always be clearly stated on the product page.

Q: If assembly is needed, how difficult is it?
A: Assembly is kept as simple as possible and can usually be completed with basic tools in under an hour. 

We also offer an assembly service for our beds which is available to select on the product page.